Department of Management, Marketing, and International Business

MGT 571 - OPERATIONS MANAGEMENT

College of Business, Stephen F. Austin State University

Note: This "standard" course syllabus is only a guide. Actual requirements for a particular course and section of this course are described in the course section syllabus, which should be obtained from the course instructor at the beginning of the respective semester. Requirements listed herein are subject to change without notice.

Catalog Description: - An analysis of the problems and relationships involved in the production of services and goods. Specific topics include service / product design, process selection, work methods and standards, inventory control, quality control, and production control.

Prerequisite: ECO 502

Course Objectives Upon completion, the student will be able to logically analyze and integrate knowledge to work with and apply operations management models and theories at the graduate level in areas of capacity, decision analysis, forecasting, inventory, job design, layout, linear programming, location, project management, quality control, scheduling, and queuing analysis in both manufacturing and service environments. The student should be able to define and use appropriate POM terminology and describe conditions where a specific POM technique would be appropriate. The student should also be able to discuss the interactions between operations management and other functional areas within an enterprise and current international issues associated with productions management. In addition the student will participate as a team member in a cooperative learning research project that includes identifying a real world production-system problem, researching the possible alternative, and determining a recommended solution.

Current Textbook: Schroeder. Operations Management. Current edition. McGraw Hill Irwin Publishing.

Evaluation: Sufficient examinations should be given during a semester to provide a sound basis for the evaluation of student performance. The minimum number of exams will be a mid-term and a final. Additionally, each team will write a term paper that will: 1) describe a productive system (service/manufacturing); 2) determine problems with the current system; 3) identify alternative solutions to the problem; 4) recommend a solution; and 5) present in oral format the solution to the class. Computer applications should be integrated into each section however, the extent of use and grading weight will be left to the discretion of the instructor. Other types of evaluation may be used at the instructor's discretion.

Course Coordinator:  Dr. Joyce M. Hoffman

Course Content:

Required Topics

• Capacity Decisions
• Decision Analysis
• Forecasting
• Inventory Models
• Global Issues
• Job Design
• Queuing
• Just-In-Time
• Layout
• Linear Programming
• Location Analysis
• Project Management
• Service/Product Design
• Service/Product/Process Selection
• Supply Chain Management
• Total Quality Management

Optional Topics

• Aggregate Planning
• History of POM
• Learning Curves
• Maintenance
• MPS
• MRP
• Materials Management
• Synchronous Manufacturing
• Reengineering
• Simulation
• Strategy (POM)
• Transportation (LP)
• TOC

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