MGT 472 Exam and Quiz Tips


Overview:

Exams and quizzes will consist of objective and/or short essay questions and will cover lecture material, homework, information from the text, testable web pages, presentations, and current event information discussed during class.  Each exam will cover all material since the previous exam including material covered on any intervening quiz(es).

Notes:

Study tips:

Sample questions (from exam 1):

T/F:
Intranets and extranets both make use of Internet technology. (T)

Characteristics of human behavior are not usually relevant to the study of information systems. (F)

Multiple choice:
To find web pages in Google about tigers without returning pages about Tiger Woods, you would:
a.  search for "tiger not Woods"
b.  search for "only tiger"
c.  use the "advanced" search screen
d.  this type of search is not possible in Google
(c)

The process of buying and selling goods and services electronically is called:
a.  electronic market
b.  electronic commerce
c.  electronic business
d.  electronic goods and services
e.  none of the above
(b)

Short answer:
A suggestion has been made that customers and suppliers be given access to your company's intranet.  State the advantages and disadvantages of this approach, including precautions that should be taken.  Be thorough.  Answer:
Advantages:  better / more efficient communications with customers and suppliers including better customer service; ordering may be easier / cheaper; faster response time for orders, questions, etc.
Disadvantages:  hackers (possibly including competitors) may get access to sensitive information (company strategies, customer information, etc.); data entry may be slow compared to non-intranet communications; may actually be harder to use than phone/fax/etc. if web pages are designed poorly.
Precautions:  use a firewall; don't put extremely sensitive information on this system; make sure users have hard-to-guess passwords; encrypt all transaction communications.
[most but not all of above necessary for full credit; credit may also be given for other reasonable answers]

 

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Last updated June 26, 2010